Legal
Terms of service
1. The service
Ilm Vanta is online school management software: the web app at app.ilmvanta.com and the Ilm Vanta Android app. The modules a school can use depend on its plan (Basic, Standard or Premium) and any add-ons it has asked for.
2. Accounts
The school creates accounts for its staff and parents and decides what each role can see. Everyone who signs in must keep their password private and must use only their own account. The school is responsible for removing access for people who leave.
3. The school's data
- The school owns the data it puts into Ilm Vanta and is responsible for having the right to keep it, for keeping it accurate, and for informing parents, students and staff as required.
- We use the school's data only to provide the service, as described in our privacy policy.
- We can provide a full export of the school's data on request. We delete the school's data 90 days after its account ends.
4. Fair use
The service may not be used for anything unlawful, to harass anyone, to send messages parents did not expect from their school, or to try to reach another school's data or interfere with the service.
5. Plans and payment
- The price depends on the plan and the number of active students, and is paid monthly, quarterly or yearly in advance, as agreed with the school.
- We send an invoice before each period. If payment is late, the service keeps working normally for 2 days of grace; after that it becomes read-only (records can be viewed and printed but not changed) until payment is received. The school's data is not deleted because of late payment.
- A school can change plan at any time; the new price applies from the next invoice.
6. Availability and changes
We work to keep Ilm Vanta available and to fix problems quickly, but we do not promise uninterrupted service. We improve the software over time and may change features; we will give schools notice before removing anything they rely on.
7. The AI assistant
Ask Ilm Vanta is an optional add-on. Its answers are generated by an AI model and can be wrong; staff should check important figures in the relevant screen before acting on them.
8. Liability
To the extent the law allows, Ilm Vanta is not liable for indirect losses, and our total liability to a school is limited to the fees the school paid for the twelve months before the claim.
9. Ending the service
A school may stop using Ilm Vanta at the end of any paid period. We may suspend or end an account that breaks these terms or remains unpaid, after notice. Section 3 (export and deletion) applies when an account ends.
10. Law and contact
These terms are governed by the laws of Pakistan. We may update these terms and will tell schools about important changes in advance. Questions: info@ilmvanta.com.